Patients

Patient information

University of Maryland Charles Regional Imaging is dedicated to ensuring that you have the most positive health care experience possible. This means providing not only the best care available, but also the information necessary to make accessing that care simple and convenient.

Our patient information section will provide you with all the information you need to register for an appointment, pay your bill online, determine eligibility for financial assistance, and covers your rights as a patient.

The University of Maryland Charles Regional Imaging team is committed to providing personalized attention, quality care and excellent service to those who come to us for imaging services.

Appointments

All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us. It is extremely important for you to keep your scheduled appointment. If an emergency prevents you from keeping it, please call our office prior to your scheduled appointment time, to cancel or reschedule. This simple step will prevent unnecessary delays for all of our patients.

Documents to Bring

You will be asked to arrive before your scheduled appointment to allow time for you to complete the necessary paperwork. Please bring the following documents to your appointment:

  • Requisition/Order Form - this is the form completed by your physician ordering this exam for you.
  • Insurance Cards - you will need to bring all current insurance cards for the date of service.
  • Contact Information - Please bring all the contact information for the person responsible for payment on your date of service.
  • Payment - Payment is required at the time services are rendered if you do not have insurance. For patients with insurance, you will be required to pay any deductible or co-insurance dictated by your insurance plan at time of service. Our staff will call your insurance company to get the best estimate of what you will owe at the time of your procedure. Please remember this is just an estimate. The final payment owed will be determined after your insurance company processes your claim. We accept personal check, cash, money order, Visa, MasterCard, American Express and Discover credit cards. Financial assistance, based on need, may also be available.